Effective Date: April 14, 2025
King Machine Tool Services Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we handle your personal data when you visit our website.
Who we are
This website is operated by:
King Machine Tool Services Ltd
Manor Farmhouse, Park Road, Walsall, WS4 1LG
Company registration number: 11475427
Email: service@kingcnc.co.uk
What Data We Collect
We collect and process limited personal data:
a) Contact Form Data
If you fill out our contact form, we may collect:
- Your name
- Email address
- Phone number (if provided)
- Any other details you choose to share in your message
This data is used only to respond to your enquiry.
b) Website Usage Data (via Google Analytics)
We use Google Analytics to collect standard internet log information and visitor behaviour patterns. This includes:
- IP address (anonymised)
- Browser type
- Device type
- Pages visited and time spent on the site
This helps us improve the website and user experience. All data is anonymised, and we do not make any attempt to identify individual visitors.
Legal Bases for Processing
We process your personal data on the following legal bases:
Legitimate interests – to analyse and improve our website performance (Google Analytics)
Consent – when you submit your information via our contact form
How We Store and Protect Your Data
We take reasonable steps to secure your data and protect it from loss, misuse, or unauthorised access. Data from the contact form may be stored in our secure email system and/or internal systems.
We only retain your data for as long as necessary to respond to your enquiry or for analytical purposes.
Sharing Your Data
We do not sell or share your data for marketing purposes.
We may share data with:
- Google (Analytics – anonymised)
- Trusted IT providers who help us operate our website
All third parties are required to respect your data and comply with data protection laws.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us
Cookies
We use cookies for Google Analytics and to improve your browsing experience. You can control cookie settings through your browser.
Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.